Utility Billing

Click Here to Sign Up for Water, Sewer, and Garbage Service Online

Coming Soon - Automated Meter Reading

Click here for more information on the automated meter reading program.


The Utility Billing Department is responsible for utility billing and collections for over 9,000 customers. Utilities provided by the City are water, sewer, and garbage service. 

Water Rate Deduction Program

Senior citizens and permanently disabled residents are eligible for a special residential water rate reduction program to aid certain elderly and disabled homeowners for a fifty percent (50%) reduction in their water fees.


To qualify for this program, residents must:

  • 65 years of age with an income level (combined income level, if applicable) of $27,000 or below
  • The homeowner is disabled
  • Own must reside in a primary residence in the City of North Canton, Ohio

In order to qualify for this program residents of the City must provide proof of income level (i.e. 1040) and/or disability (i.e. social security document identifying disability information).

Additional Information  

Visit the Garbage & Rubbish Removal page for more information about the garbage removal as well as the holiday removal schedule.