Sanitary Sewer Services

The City of North Canton partners with Stark County and the City of Canton to provide sewer service to residents and businesses. This service is only possible through the dedication and hard work of the City's Street and Sewers Department and Utilities Department.

How can I pay my bill?

Customers can pay their bill in one of four ways:

  1. Through our online utility payment portal.
  2. By enrolling in automatic bill pay from your checking or savings account here.
  3. By mailing or delivering a check; or
  4. By paying in person at North Canton City Hall.

How much does sewer service cost?

Residential customers pay $25.41 per month for sanitary sewer service. Business customers pay a minimum of $17.79 plus $3.53 per gallon or employee (depending on use classification.) Customers outside City limits are charged 200% of in-City rates. For a full breakdown of current sewer rates and regulations, consult Chapter 927 of the City's Codified Ordinances.

All bills shall be increased by five percent (5%) and the amount of the bill as so increased shall constitute the gross bill.  If the bill is paid within fifteen days after it is rendered, the net bill consisting of the charges without such increase shall be accepted as payment in full.

Water Rate Reduction Program

Senior citizens or permanently disabled City residents are eligible for a 50% in sewer rates. In order to claim the reduction, customers must be:

  1. 65 or older with an annual income of $27,000 or less; or
  2. Permanently disabled.

For more information and regulations, consult Chapter 939 of the City's Codified Ordinances.

What happens if I do not pay my bill?

Non-payment or non-compliance with water rules and regulations will result in sewer charges being applied as as a lien against the property. If you have received a notice of such lien and need assistance, please contact the Utility Billing Department.

Sewer Maintenance Program

Overview

The City of Canton’s National Pollutant Discharge Elimination System (NPDES) permit requires North Canton to implement a Satellite Sewer Discharge Control Program (SSDCP). One of the Requirements of this program is the implementation of a Sewer Maintenance Program (SMP). The North Canton SMP is based on the Ohio Environmental Protection Agency’s (OEPA) Best Management Practices (BMP) for sewers. The SMP establishes practices for use in controlling bypasses and overflows of the sanitary sewer system.

Responsibilities

The City of North Canton has a separate sanitary system. The SMP is the responsibility of the City Public Works Department. Day-to-day maintenance, sewer cleaning, minor repairs, and emergencies are handled by City personnel. Extensive sewer cleaning, testing, inspection, and major repairs and replacements are performed by outside contractors or as authorized by the Director of Administration.

Preventative Maintenance Program

Maintenance of the system consists of preventative maintenance and corrective maintenance programs. However, the SMP emphasizes the preventative maintenance program. The preventive maintenance program reduces sewer failures, pumping station failures, improves the operation efficiency of the system and prolongs the life of the system. Corrective maintenance includes the repair of the equipment and structures immediately before or after a breakdown or failure occurs.