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1. When is a building permit required?
2. Why is a building permit required?
3. Are contractors required to be registered?
4. Why do contractors need to be registered?

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1. What City Ward am I in?
2. How can I contact City Council?
3. When is the next council meeting and is it open to the public?
4. Are the ordinances online and how can I find them?

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1. What are the positions commissioned through the Civil Service and when is the next test?
2. How did I rank on the Civil Service test?
3. What does the hiring process entail for Civil Service?

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1. Is North Canton City water safe?
2. Why does my water have rust in it?
3. What’s the City's water hardness?
4. How much fluoride is in City water?
5. Is City water bad for me and my children?
6. Whose responsibility are the waterlines on my property?

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1. What is aggregation?
2. Who will be our supplier for the electric program?
3. Whom do I call if I have a problem with my electric service?
4. Is our price for power fixed, or does it vary?
5. What if I’m with another supplier and would like to join the City’s program?
6. What does “opt out” mean?
7. What happens if I do not send in the opt-out form?
8. What are my energy supply choices if I decide to opt out?
9. Will I get two bills?
10. Will I still receive a delivery charge from my local utility AEP?
11. Can I stay on budget billing/equal payment plan or have my payment automatically deducted from my checking account as I do now?
12. Who is eligible for the program?
13. Does the City benefit from the program?
14. Will small businesses, schools, and churches be eligible?
15. Can I opt out over the phone?
16. What is the toll-free number for questions?
17. Is this related to our community’s natural gas program?
18. Where can I learn more about electric deregulation and assistance programs?

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1. What are the Recreation Fire requirements?
2. Where do I call for Fire Station tours scheduling?
3. Who do I call for CPR questions?
4. What events are going on in the City?
5. Where can I get Car Seat Information?
6. Is my address on the curb sufficient for emergency response personnel?

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1. Who is the natural gas supplier for the City’s program?
2. What is our new rate?
3. Why are prices higher than the prior term?
4. What is Governmental Natural Gas Aggregation?
5. What are the benefits of Gas Aggregation?
6. What are the different types of Aggregations?
7. How does a community become an Aggregator?
8. What are the key steps in an Opt-Out Aggregation?
9. Whom do I call if I have a problem with my natural gas service?
10. Will it cost me to join the program?
11. Who is eligible for the program?
12. Does our community benefit from the program?
13. When does the new offer start?
14. How long is the program?
15. What if I don’t want to participate?
16. Will I get two bills?
17. Can I remain on budget billing?
18. Can I exit this program without penalty?
19. My friend lives in a nearby community and has a different rate from IGS Energy than mine. Why?
20. Can I enroll if I do not receive an Opt-Out Notice?
21. Can I enroll after the initial enrollment period?
22. What if I currently purchase my gas from another supplier?
23. What happens if I’m part of the program and I move?
24. Is this related to our community’s electric program?
25. This sounds complex. Is our community qualified to handle such a program?
26. How do I contact IGS Energy?
27. These FAQs help but I still have a question, what do I do?

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1. What class do I need?
2. How do I sign up for a class?
3. How much is the class?
4. How big are the classes?
5. What is the busy time of year for classes?
6. How long is my card good for?
7. How long does the class last?
8. What should I wear to class?
9. Where are you located & where do I park?
10. Why should I pick up a book & open It?
11. Can I do the class online?
12. Who else has classes if these don’t fit into my schedule?

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1. Who do I call if it is after business hours and I don’t have emergency?

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1. When are the North Canton parks open?
2. When will there be mosquito fogging?
3. How can I reserve a park facility for an event?
4. Does The City of North Canton have baseball/softball fields to rent?
5. Where can I play pickelball?

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1. We are going on vacation. What do we need to do to have the Police Department check our house while we are gone?
2. What are the laws regarding child safety seats?
3. What do I need to do when I hear the tornado siren?
4. I need fingerprints for my employment. Will the North Canton Police Department take them for me?
5. I am divorced from my spouse and my ex will not allow me to see my children as required by the court-ordered visitation. How can I get the NCPD to help me see my children?
6. I parked my car on the street in front of my house overnight and received a parking ticket. Why can’t I park on the street overnight?
7. Do I have to register my bicycle with the Police Department?
8. How do I get a copy of a report and how much does it cost?
9. My child is having problems with other children at school and/or may be abusing drugs or alcohol. Do you have someone who can help me deal with this problem?
10. What about dialing 911?
11. I have some information that I would like to tell the detective bureau about but I want to remain anonymous. Is there a way to do this?
12. I have a gun and some ammunition in my home that I no longer want. How can I safely dispose of these items?
13. How can I get the speed trailer set up on my street?
14. How do I get a job as a police officer or dispatcher with the North Canton Police Department?

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1. Whose responsibility is my drive approach?
2. Do residents have to maintain the right-of-way that may fall into their lawn areas?
3. Do residents have to clean and maintain the sidewalks in front of their property?
4. Is it permissible to shovel the snow from my drive or parking area into the street?
5. Whose responsibility is it to maintain downspouts and catch basins on private property?
6. Who is responsible for repairing a sewer lateral from my home?
7. Who do I call if a street light is out?

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1. Where do I call if my trash and/or recycling pickup is missed?
2. Does the City of North Canton have a recycling program?
3. What about the Natural Gas Aggregation program?
4. How do I dispose of my Christmas Tree?
5. Can I pay my utility bill online?